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“Great techniques in understanding and negotiating with all people, not just clients.”

“Highly valuable to all staff, even if they never negotiate a contract, just to help us understand each other better, communicate more effectively, and improve each other’s performance as a team by working together better.  Great tools.”

“Excellent subject matter explained exceptionally well.  Strategies for negotiating is subject matter that everyone should become familiar with!”

“Thanks for a thorough and well done presentation.  You came highly recommended and surpassed our expectations. Again, let me thank you for a job well done!”

“Nancy has done a very good job for me in one of our recent drill-down training sessions.  She is expensive, but does very high quality work. She pays strict attention to every detail.   I would recommend her at this time based on her performance with us.”

“I can now read people better and it will help me converse with people more naturally”

“Learned a lot of good tactics and how to read people – and how other people might be reading me.”

“Loved the role playing exercises!”

“Helped me understand how I operate and how to adjust it.”

“I loved learning techniques and how to identify the client’s ‘style’.  I can use that to my advantage.”

“I enjoyed getting into rapport skills and learning how to use Peak Performance states in challenging situations.”

“I didn’t realize that there was so much to negotiation – the number of possible techniques!”

“Gave me some good tools to use.”

“I learned how I operate, how others operate, how to read people, and so much more.  Wish we had more time!”

“I feel like I understand more about human psychology and how to use it in my negotiations”

“I learned how to adjust my approach with different clients and situations.”